Privacy Policy of ISOWAY, Photo Agency

Paul Marnef - Photographe Bruxelles, Brabant wallon, Wallonie et partout en Belgique

OUR PRIVACY POLICY – 4 September 2020


We believe that respecting your privacy is essential, and we want to be transparent about the data we collect, how we use it and your rights regarding control over this information. That is why we have updated our Privacy Policy.

We are committed to fully complying with the standards set out in the General Data Protection Regulation (GDPR), which applies within the European Union.

We also extend these same terms and conditions to users worldwide.
We respect your personal data.
We do not sell your personal data to third parties and we never will.

Your data is strictly protected.

The collection of your data serves two purposes:

· To improve your browsing and search experience on our website.

· Protection of your data.

· Prevent identity theft.


THE DIFFERENT CATEGORIES OF PERSONAL DATA WE COLLECT
The information you provide to us
We collect the information you provide to us voluntarily (for example, your first name and surname, your company name, your telephone number and email address, your business address, your language, your VAT number and your username on our website), particularly when you wish to find out more about our products and services.

Information we do not collect
We do not collect your password on our website.

We do not collect your credit card number.

Similarly, we do not collect any information relating to your private life, such as religious beliefs, philosophical or political opinions, health, sexual orientation, trade union membership, racial origin, etc.

Information we collect automatically
We automatically collect information about you. This functional data enables us to:

· Protection of your data.

· Prevent identity theft.

· Detection or prevention of fraud.

· To make navigation and searching easier for you.

· To improve your browsing and search experience.

· Invoicing for products, services and copyright that you download or purchase online.

This includes, for example, your IP address, the country associated with your IP address, the type of browser you use, the type of operating system on the device used to connect to our database, the searches you have carried out and the products or services you have viewed, the date, and any downloads you have made.

Information regarding children
Our company does not in any way target children under the age of 16. Furthermore, it is aimed primarily at a professional audience rather than private individuals.
However, certain parts of our website are accessible to visitors of all ages.

We do not collect or request any personal information from individuals under the age of 16 without their parents’ consent. If, following notification by a parent or guardian, or by any other means, it comes to our attention that a child under the age of 16 has registered on our website using false information, we will cancel that child’s account and delete the information relating to them from our systems.

COMMERCIAL OR ADVERTISING CAMPAIGNS
We use the data we collect to send and personalise our communications with you. For example, we may contact you by email or via other electronic or telephone means to inform you of new product or service offers.

We may also ask for your assistance or invite you to take part in a survey. This processing of data is necessary and serves our legitimate interests.

Operations
The processing of your data is necessary and serves strictly our legitimate interests.

Sharing your personal data

Our company does not and will never sell the personal data of its clients or prospective clients. We only disclose your data in accordance with the provisions of this Privacy Policy. We may share information with the following types of third parties.

Freelance service providers
Our company may use the services of various third-party providers to carry out tasks such as the management and hosting of its websites, online purchases and the dispatch of its products, the processing of credit card transactions and email communications.

We share your personal data only where necessary, for example to complete a transaction or to provide any product or service you have requested or authorised, and only with service providers or agents working on our behalf for the purposes described in this Statement. In such cases, your personal information will be shared with these agents or companies solely for the purpose of providing services on our behalf, in accordance with our instructions and with this Statement. It is in our legitimate interest to share this information with these parties for these purposes.

MANDATORY DISCLOSURE
Where required by law and where strictly necessary for the provision of our services or the protection of our rights, or the rights of our agents or users, we may be required to disclose your personal information to the authorities, investigative bodies, our affiliated companies or in the context of legal proceedings.

SALE OR MERGER
We may share your personal data in the event of a merger or acquisition, or in the event of the sale of all or part of our assets. We will, of course, notify you of this by email or via a prominent notice on our website and inform you of your rights.

THE LEGAL BASIS FOR THE PROCESSING AND USE OF PERSONAL DATA
We rely on several legal bases for processing your personal data, namely:

Performance of a contract
We may need to process your personal data to perform the contract we enter into with you, in particular to: finalise transactions relating to our products and services; register and manage your account; and provide you with support.

The concept of legitimate interest
We process and may use your personal data in our legitimate interests. For example, legitimate interest allows us to analyse and improve our products and services, as well as the content of our websites and our app.

We also use this information to send you notifications about updates or information on our products and services, and to process your personal data for administrative, legal or fraud-detection purposes.

Security, storage and retention of personal data
Security
We are committed to protecting the security of your personal data. However, while we take reasonable precautions to protect the personal data we collect, no security system is infallible.

We use a range of appropriate technical and organisational measures, aligned with sector standards, to protect your personal information against loss, theft, misuse, unauthorised access, disclosure, alteration and destruction. For example, we store the personal data you provide on computer systems with restricted access, located in secure facilities.

Furthermore, we ensure that our third-party data centre providers implement appropriate security measures.

Some of your data, including your password, is protected by encryption. This password cannot be retrieved (or disclosed), not even by our company. If you lose or forget it, the password can only be reset.

You can access your account details and our website using a personal username and password. To protect the confidentiality of your personal information, you must keep your password secure and not disclose it to anyone. If you believe your password has been misused, please notify us immediately. We will never ask you to disclose your password to us.

If, despite all the precautions taken to protect your personal data, we were to discover any fraud, we would inform you as soon as possible.

Storage
Personal data collected may be stored and processed in our country, or in any other country where our company or its agents, subsidiaries or service providers are located or operate facilities. We have put in place appropriate procedures to protect your personal information in the event of a transfer abroad, in particular by adopting the standard contractual clauses approved by the European Commission.

Conservation
We will retain certain personal data about you for as long as we deem necessary to enable you to use our websites and our products and services, to provide our services to you, to comply with applicable laws (including those relating to record-keeping), to keep a record of transactions carried out on our website, to resolve disputes with any party, and for any other purpose necessary for the conduct of our business.

 

YOUR RIGHTS AND CHOICES
You can control how we use your personal data in the following ways:

· You may request a copy of the personal data we hold about you.

· You may notify us of any changes to your personal data, or if you wish us to correct the information we hold about you.

· In certain circumstances, you may ask us to erase, block or restrict the information we hold about you, or object to the specific way in which we use your personal data.

Where we process your personal data on the basis of your consent, you have the right to withdraw that consent at any time.

Furthermore, when we process your personal data on the basis of our legitimate interests or the public interest, you have the right to object to this use of your data at any time.

Please let us know of any changes or inaccuracies regarding your personal data.

We handle enquiries and complaints promptly. You also have the right to lodge a complaint with the data protection authority in your country or with the supervisory authority to which we report.

You can opt out of receiving direct marketing communications by contacting us or by clicking the unsubscribe link at the bottom of the email.

We will respect your decision and stop sending you promotional emails once we have received your unsubscribe request or you have updated your communication settings.

 

LOGIN CREDENTIALS

In certain circumstances, we use ‘cookies’. These are small files that are sent to your computer, tablet or smartphone when you browse our website.

These cookies remain on your computer until they expire or you delete them.

Some of these cookies are essential, such as those that enable you to browse our website and, where applicable, use ‘lightboxes’ or shopping baskets. They may include:

· Proof of performance.

· Functional examples.

· Third-party references.

· Analytical cookies (e.g. Google Analytics).

Most browsers let you control these cookies. However, if you restrict access to them, your access to certain services on our website may be limited.

In certain circumstances, and in particular when we contact you to provide information about our products and services, we may occasionally use ‘web beacons’ which enable us to determine and understand whether our emails are being viewed.

CHANGES TO OUR PRIVACY POLICY
This statement is published on our website. It may, where necessary, be amended to take account of changes in legislation, any comments received and best practice within our sector.

In the event of any changes, a new statement will be published and we will indicate the date of this update.

Please review our data-management practices regularly.

CONTACT
If you have any questions, requests or concerns regarding the use and protection of your data, please contact contact@isoway.eu.